Multi-Tenant Retail Management Platform

Turn POS Data
Into Margin

Multi-Retail AI is the all-in-one platform for multi-store grocery. Catch profit leaks before month-end, clear dead stock before it turns into markdown, push a price change to every store in one click, and turn one-time shoppers into regulars — all from live POS data.

Works with your POS 100% real-time Multi-store White-label ready
50+
Reports
24
Modules
10+
Apps
100%
Real-Time
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The Old Way

Running Multiple Stores Shouldn't Feel Like This

Most multi-store operators are stitching the business together by hand — and paying for it in trapped cash and lost hours.

Spreadsheet purgatory

Numbers get re-keyed by hand every week, and by the time the sheet is done the data is already stale.

Stale shelf prices

Price changes crawl store to store on batch files — shelves and registers disagree for days.

Dead stock quietly bleeds cash

Slow movers sit untouched until they become the markdown nobody caught in time.

Ordering by guesswork

Reorders lean on gut feel — you over-buy some items and run out of the ones that actually sell.

Siloed stores

Every location is its own island, so you can never see or compare the whole network at once.

Month-end surprises

Margin leaks and shrink only show up after the P&L closes — when it's too late to fix them.

There's a better way. One platform, live on your POS data.

The Bottom Line

Why Retailers Switch

Every feature ties back to one thing — more margin kept, less cash trapped on the shelf, and hours handed back to your team.

Stop dead stock from bleeding cash

No-Movement and overstock reports surface every item that hasn't sold, so you clear it before it turns into a markdown you eat.

No Movement · Order Intelligence

Catch margin leaks before month-end

Real-time KPIs, shrink analysis, and low-margin alerts flag the leak while you can still fix it — not after the P&L has already closed.

Shrink · Low/High Margin · COGS

Push a price change to every store in one click

Edit once and deploy to a single store or your whole network, straight into the POS. No batch files, no re-keying, no waiting.

Item Modification · Multi-Store

Turn one-time shoppers into regulars

Points, digital coupons, raffles, and SMS campaigns bring customers back — with a branded rewards app they carry in their pocket.

Loyalty Program

Win back hours every week

Scheduled report emails and ask-in-plain-English AI queries replace the manual spreadsheet grind — the numbers land in your inbox.

Report Email · AI Queries

See your whole network on one screen

Aggregate, rank, and compare every location live — then act on what you find without ever leaving the dashboard.

Multi-Store Command Center
Consolidate

Retire Your Entire Software Stack

Every tool below is a native module — one login, one bill, one team to call. Stop paying for and integrating a dozen disconnected point solutions.

Standalone BI / reporting suite 50+ Reports & KPI Dashboard
Price-management tool Item Modification & Deploy
Coupon / promo system Coupons & Promotions
Loyalty app subscription Loyalty Program & Rewards App
SMS marketing tool SMS Campaigns
Helpdesk / ticketing SaaS Helpdesk & Tickets
Store audit / inspection app Store Operations
Active Directory admin tool AD Manager
EOS / weekly-meeting software Level 10 Meeting
Handheld price-check device PDA Terminal
Receiving / DSD software Delivery & Shipments
Label-printing software Label Printer
Customer-analytics platform Customer Analytics & Turnover
Sign-up kiosk hardware/app Kiosk / Event Mode
Report scheduler / mailer Report Email
AI chatbot / assistant WhatsApp AI & Retail Intelligence
Sixteen categories. One platform. One team to call.

Fewer logins, fewer invoices, and no brittle integrations between systems that were never meant to talk.

Platform

Built for Grocery Retail

Direct POS integration, real-time data, true multi-tenant isolation, and granular role-based access control.

Real-Time POS Data

A direct connection to your POS — live sales, inventory, prices, costs, and transactions.

Whole-Network Multi-Store

Aggregate, rank, and compare every store from one screen — and push changes to one store or all at once.

Multi-Tenant SaaS

Run unlimited client organizations, each fully isolated with its own branding, plan, and users. White-label ready.

Role-Based Access

14 roles, 24 module permissions, per-store and per-report granular control.

POS-Agnostic Architecture

Never Locked In

Most retail software marries you to one register system — change the POS and you lose everything you built on top of it. This platform doesn't work that way. A connector layer sits between your stores and the software, so your POS is a plug, not a prison.

SMSLOC

LOC / Store Management Suite — our primary and most-deployed connector. Items, prices, sales, receiving, and deploys, straight from the source.

CresLane POS

Supported connector. Same dashboard, same reports, same modules — no second system, no second login.

NCR Voyix ENCOR

Supported connector for NCR's cloud POS — the adapter layer keeps pace with where the industry is going.

Your POS

Running something else? Because this is an adapter architecture, a connector can be built for your register system. Not on the list isn't the same as not supported.

One connector layer. Any register.

A connector factory resolves the right adapter for every store, so a single platform can sit on top of a mixed fleet — and keep running the day you switch vendors. The reports, the permissions, and the workflows stay exactly where you left them.

Adapter per store One data model No vendor lock-in
Custom Builds

If You Can Describe It, We Can Build It

Beyond the built-in report catalog and modules, the platform bends to your operation — not the other way around. Need a report or a process that doesn't exist yet? That's not a feature request that dies in a queue. That's the product.

Made To Order

Reports & Dashboards Built For You

The report you keep rebuilding by hand in a spreadsheet every Monday? Describe it once — it becomes a screen in your dashboard, on your live POS data.

  • New report types built to your definition, not a vendor template
  • Dashboards shaped around the KPIs your team actually runs on
  • Your fields, your filters, your drill-downs, your date logic
  • Multi-store aggregation and export come standard on what we build
  • Ships as a native module — not a bolt-on or a workaround
Your Workflow

Processes & Automations, Your Way

Every retailer runs differently. Approval chains, operational routines, and the steps your managers already follow can be built into the platform instead of fought against.

  • Custom operational workflows modeled on how your stores really work
  • Approval and sign-off processes with the roles you already use
  • Automations that run on a schedule so nobody has to remember
  • New modules added to the permission system like everything else
  • Change it later — the process follows the business, not the release notes
White-Label

Your Platform, Your Name

Multi-tenant by design: every client is fully isolated with its own branding. The same flexibility that lets us build for you is what keeps your data yours alone.

  • Complete tenant isolation — your data never touches anyone else's
  • Your branding across the dashboard and the apps your team uses
  • Per-store, per-report, per-module access control on top
  • Custom builds scoped to your tenant, not shipped to the world
Integrations

It Talks To Everything Else You Run

POS-agnostic on the way in, open on the way out. Your data doesn't get trapped here — it flows to your accountant, your vendors, your online orders, and your customers' phones.

Accounting & ERP

Automated SFTP file exports (CSV) push vendor bills, receiving, and transaction data into your accounting or ERP platform on the schedule you set — no re-keying, no month-end scramble.

E-Commerce & Online Ordering

Product-data and coupon-data exports keep partner and online-ordering platforms in sync with what's actually on your shelves and what's actually on promotion.

Vendor & Supplier Feeds

Scheduled data feeds out to the partners who need them, with run history and error tracking so you know the file landed — instead of finding out three days later.

Cloud Storage

Google Drive invoice-PDF indexing links the paperwork to the receiving document automatically. The invoice is one click from the report, not one folder-dig away.

Messaging

SMS campaigns through Twilio plus WhatsApp messaging with AI — reach customers on the channel they actually open, straight from the same platform that holds the data.

API Access & Scheduled Data

API keys and API access for the systems you build yourself, scheduled report email for the people who just want it in their inbox, and custom exports for everything in between.

Open By Default

More Reasons It Fits

Bilingual — English & Spanish

Ask the AI a question in either language and get your answer back in it. Your team works in the language they think in.

Your Data Stays Yours

A direct connection to your own POS — no middleman platform and no data broker sitting between you and your numbers.

Open API & Scheduled Data

API access and scheduled exports for the systems your own team builds. Take your data wherever you need it.

No Vendor Lock-In

Your POS is a plug, not a prison. Switch register vendors and the platform — and everything you built on it — keeps running.

Keep your POS. Change your POS. Run two of them. Ask for a report nobody has ever built and connect it to the platforms you already pay for. The software adapts to your business — that's the whole point.

What It Does Best

Reports, Multi-Store, Coupons & Item Control

The four things retailers touch every day — done faster, deeper, and wired straight into your POS so insight turns into action.

Analytics & AI

50+ Reports, One Question Away

Real-time business intelligence across 13 categories — or just ask a question in plain English or Spanish and AI writes the query for you. Every report exports to PDF & Excel and can be emailed on a schedule.

KPI dashboard — sales, margin, tax, payments
Item, Department & SubDept drill-down
Order Intelligence (AI reorder & overstock)
Shrink, No Movement, Margin, Out of Stock
Sales vs Last Year, Cost of Goods, Gross Profit
Cashier, Peak Hours, Basket, Loyalty analytics
Ask-in-English AI queries
Sortable, paginated, PDF / Excel / scheduled email
Command Center

Run Every Store From One Screen

See your whole network at a glance, or drill into a single location. Compare stores side by side, rank them, and roll out the same price or item change to a group of stores in one action.

Multi-store aggregated dashboards & reports
Store Comparison — sales, units, GP$, margin %
Store Ranking by sales, margin & growth
Cross-store catalog & price audit
Multi-store item modification in one push
Per-store, per-report permission control
Unlimited stores, per store or aggregated
Fast-fail offline detection for live fan-out
Promotions

Coupons to the Register in Seconds

Build a promotion in a simple, guided form and push it straight into the POS — no batch files, no waiting. Run cents-off, percent-off, and buy-one-get-one deals across the stores you choose.

Cents-off & percent-off coupons
BOGO / "buy X get 1 free" deals
Per-item or transaction-total discounts
Deploys directly into the POS coupon tables
Per-store targeting
Guided, no-training setup
Start / end dates and scheduling
Tie promotions to the Loyalty program
Pricing & Deploy

Change Prices Anywhere, Deploy Instantly

Edit item prices and settings from the desktop or a handheld — for one store or many — and deploy the change to the POS with one click. Every edit is previewed with the true active price and fully audited.

Regular, TPR, Sale & In-Store prices
Live active-price preview (never stale)
Single-store or multi-store push
One-click deploy to the POS
Automatic batch handling
Deploy history & full audit trail
Works from desktop and PDA handheld
Force-price, tax flags, WIC & more settings
Reports Catalog

50+ Reports Across 13 Categories

Every report supports multi-store aggregation, PDF/Excel export, sortable columns, and customizable date ranges.

Executive & KPIs

4
  • KPI Dashboard
  • Store Multi Totals
  • Financial Week
  • Daily Flash Summary

Sales Performance

6
  • Item Performance
  • Item Performance Comparison
  • Department & SubDept Totals
  • Sales vs Last Year
  • Purchase by Department
  • Purchase Frequency

Profitability & Cost

5
  • Cost of Goods & Gross Profit
  • Low / High Margin Items
  • COGS by Sub-Department
  • Gross Profit by Store
  • Margin Trend

Loss Prevention

4
  • Shrink Analysis
  • Voids & Refunds
  • Cashier Performance
  • Short / Over by Operator

Inventory & Stock

6
  • No Movement Items
  • Out of Stocks & Low Cover
  • Stock Analysis
  • Inventory Movement
  • Order Intelligence
  • Overstock Alerts

Purchasing & Receiving

4
  • Find Invoices
  • Supplier Fill Rates
  • Manager Sale Expiration
  • Receiving Summary

Multi-Store

3
  • Store Comparison
  • Store Ranking
  • Cross-Store Price Audit

Category & Brand

3
  • Category Market Share
  • Brand Market Share
  • Fastest-Growing Brands

Customer & Loyalty

4
  • Loyalty Sales %
  • Customer Turnover
  • Purchase Frequency
  • Redemption & Program Impact

Traffic & Basket

3
  • Peak Hours & Busiest Day
  • Transactions & Average Basket
  • Hour-by-Hour Sales

Operations & Compliance

3
  • Walk Audit Scores
  • Health Inspection History
  • Temperature Log Summary

Item & Catalog

3
  • Items Info
  • Price Change Audit
  • Catalog Coverage

AI & Ad-hoc

2
  • Retail Intelligence — ask in English or Spanish
  • Custom saved queries

 50+ reports in all — each sortable, paginated, exportable to PDF / Excel, and schedulable to your inbox.

Core Modules

Everything Else You Need to Run Your Stores

From a full customer loyalty program to the handheld terminal on the receiving dock.

Mobile

PDA Terminal

Mobile-optimized handheld interface for price checking, modifications, and receiving operations on the store floor.

  • Price Check — scan UPC for instant active price and price level
  • Price Modify — change prices with auto-deploy to POS
  • Receiving (RECV/DSD) — full document workflow with charge-to-account
  • Barcode camera scanner — no physical scanner needed
  • Label printing and glove-friendly, large-button design
Operations

Delivery & Shipments

Desktop document management for DSD, Receiving, and Billing — full CRUD with a guided close workflow.

  • Document list with filters by type, status, vendor, and date
  • Create, edit, and manage line items with UPC scan or manual entry
  • Guided close flow — POS warning, confirm details, balance verify
  • Charge-to-account with debit/credit balance enforcement
  • Document void with full audit trail
Operations

Store Operations

Digital checklists, inspections, temperature logs, fleet management, and department task tracking.

  • Walk Audits — department checklists with 1-5 rating scale
  • Health Inspection — FDA 56-item form with IN/OUT/CDI/N/A scoring
  • Temperature & Sanitation logs with normal/warning/critical alerts
  • Vehicles & Fleet registry with maintenance history
  • Department tasks, goals, and manager to-dos
Support

Helpdesk & Tickets

Full-featured internal support system with SLA tracking, knowledge base, and agent group management.

  • Ticket lifecycle — Open, In Progress, Pending, Resolved, Closed
  • SLA enforcement with first-response and resolution timers
  • Knowledge Base — auto-suggest articles on ticket creation
  • Agent groups, claim-from-queue workflow, and escalation
  • Support Portal — simplified submission for non-agent users
Leadership

Level 10 Meeting

Run structured weekly leadership meetings (EOS / Traction style) — keep your team aligned on goals, issues, and to-dos.

  • 7-step agenda — Segue, Scorecard, Rocks, Headlines, To-Dos, IDS, Conclude
  • Quarterly Rocks with weekly on-track / off-track check-ins
  • Issues list with live tally voting to prioritize
  • Headlines, to-dos, and meeting ratings tracked over time
AI

WhatsApp AI

Connect a WhatsApp number and let AI answer customer messages automatically — per organization, on your own terms.

  • WhatsApp bridge — connect your business number
  • AI auto-reply trained on your business context
  • Per-organization configuration and message history
  • Hand off to a human whenever you want
Integration

Automated Exports & Report Email

SFTP file transfers to accounting and partner platforms, plus scheduled email delivery of reports.

  • Vendor bills, receiving, and transaction exports (CSV)
  • Product-data sync and coupon data export with logging
  • Configurable SFTP servers, schedules, custom SQL
  • Scheduled report email — daily / weekly / monthly, branded HTML
  • Run and delivery logs with error tracking
IT Admin

AD Manager, POS Operators & Labels

IT and store-setup tools — Active Directory users, cashier accounts, and Zebra shelf label printing.

  • AD Manager — user CRUD, groups, and password resets via LDAP
  • POS Operators — cashier accounts & PINs deployed to terminals
  • Label Printer — Zebra shelf labels with WIC badge & location codes
  • Active price on every label — never stale data
One Platform, Many Apps

Installable Apps for Every Role

Each works in the browser and installs to the home screen — no app store, no downloads.

Executive Dashboard
PDA Terminal
Delivery
Loyalty Console
Customer Rewards App
Sign-up Kiosk
Helpdesk
Level 10 Meeting
Store Ops
Price Checker
Admin Console
Key Highlights

What Sets Multi-Retail AI Apart

AI That Pays for Itself

From natural-language report queries to automated meeting summaries, smart reorder suggestions, and a WhatsApp AI assistant — AI does the busywork so your team spends time on decisions, not data entry.

Ask in English or Spanish Order Intelligence WhatsApp AI Meeting Summaries
AI Built-In

A Loyalty Program That Grows Sales

Turn shoppers into regulars. Points, digital coupons, raffles, and SMS campaigns — plus a branded rewards app your customers install and a kiosk mode for in-store sign-ups and events.

Points & Tiers Digital Coupons Raffles SMS Campaigns Customer App
Customer Growth

Multi-Tenant & White-Label

Onboard as many client organizations as you want — each completely isolated with its own branding, plan, stores, users, and data. Sales reps manage their own book of clients.

Isolated Tenants Per-Client Branding Plans & Billing Reseller Accounts
SaaS Platform

Health Department Ready

The official FDA 56-item Food Establishment Inspection form is built into Store Walk Audits. Practice audits, track compliance over time, and be ready for the real inspection.

56 Inspection Items IN/OUT/CDI/N/A/N/O 100-Point Scoring Audit History
FDA Compliant
Additional Capabilities

And There's More

Customer Rewards App

A branded, mobile-first web app your customers install — check points, browse coupons and offers, and see their rewards, all self-service.

Kiosk / Event Mode

A dedicated sign-up and raffle-entry screen for tablets — perfect for in-store enrollment drives and events.

Price Checker Kiosk

Customer-facing in-store kiosk for UPC price lookup — no login required, shows active promotions and item details.

Pre-Orders & Receiving

Create purchase orders, receive against them, and reconcile — closing the loop between ordering and stock.

Google Drive Invoice PDF

Automatic indexing of invoice PDFs from Google Drive — links PDFs to receiving documents with one-click download.

Customer Analytics & Turnover

Understand customer behavior — purchase patterns, frequency, segments, retention, and churn risk.

Security & Governance

Built to Handle Live POS Data

You're handing over real sales, cost, and customer data. The platform is engineered to protect it at every layer.

Tenant Isolation

Every organization's data is fully partitioned — one tenant can never read or touch another's.

Granular RBAC

14 roles and 24 module permissions, scoped per store and per report.

Audit Trails

Every price change, deploy, and document action is logged with who, what, and when.

Parameterized Queries

All database access is parameterized — no string-built SQL, no injection surface.

Managed Sessions

Server-side, hashed session tokens with expiry — HttpOnly, same-origin only.

Rate Limiting

Sensitive endpoints are throttled to blunt brute-force and abuse.

Direct, Not Middleman

Connects straight to your POS database — your data isn't warehoused with a third party.

White-Label

Run it fully branded as your own, per client organization.

Get Started

See It Running on Your Own Numbers

Bring your stores. We'll show you the profit leaks, the dead stock, and the price moves waiting to be made — live, on your own data. Most retailers spot money on the table in the first walkthrough.